Introduction to Generative AI (Non-technical)

Overview

This class is designed to introduce small business owners and professionals from non-tech industries to generative AI and its potential applications. Participants will learn about popular generative AI tools, including ChatGPT and Microsoft Copilot, and how these tools can enhance business operations, improve customer service, and streamline workflows.

Who Should Take This Course?

Small business owners, managers, and professionals in non-tech industries such as construction, real estate, and service-oriented businesses who are interested in leveraging AI to enhance their operations and customer interactions.

Class Prerequisites

  • Basic proficiency in using the internet and common business software (e.g., Microsoft Office).
  • No prior AI knowledge is required.

Course Outline

Introduction to Generative AI

  • What is Generative AI?
  • Brief history and evolution of AI
  • Applications of Generative AI in various industries

Popular Generative AI Tools

  • Overview of ChatGPT, Microsoft Copilot, and other AI tools
  • Use cases in non-tech industries (Can be customized to your industry)
  • Benefits of implementing these tools in small businesses

Demo 1: ChatGPT

  • Live demonstration of ChatGPT
  • Practical applications for customer service and internal communication
  • Q&A and interactive session with ChatGPT

Demo 2: Microsoft Copilot

  • Live demonstration of Microsoft Copilot
  • Integrating Copilot with Microsoft Office applications
  • Enhancing productivity and automating tasks
  • Q&A and interactive session with Microsoft Copilot

Discussion and Q&A

  • Open discussion on potential AI applications specific to participants’ industries
  • Addressing concerns and challenges
  • Additional resources and next steps for implementing AI

Learning Outcomes

By the end of this class, participants will be able to:

  • Understand the basics of generative AI and its applications in non-tech industries.
  • Identify popular generative AI tools like ChatGPT and Microsoft Copilot and their benefits for small businesses.
  • Perform basic operations using ChatGPT and Microsoft Copilot to enhance customer service and productivity.
  • Recognize potential AI applications in their specific industry and how to start implementing them.
  • Access additional resources and support for further AI adoption in their business operations.